Our refund and returns policy lasts 30 days. 

If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Personalised items are exempt from being returned.

Contact us at sales@planetfinch.co.uk or complete the form for questions related to refunds and returns.